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Sphere Global (“we,” “us,” “our,” or the “Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.
This policy applies to personal data processed through:
Data Controller:
Sphere Global Headquarters: 458 Elizabeth Ave, Somerset, NJ 08873, United States Email: sales@sphereglobal.com Phone: +1-732-357-8600
We may collect and process the following categories of personal data:
Contact Information:
Account Information:
Business Information:
Communication Data:
Platform Usage Data:
Vehicle and Logistics Data:
Driver and Operator Information:
Technical Data:
Website Usage Data:
Cookies and Tracking Technologies:
Image and Video Data:
We process your personal data based on the following legal grounds:
Processing necessary to fulfil our contractual obligations to you, including:
Processing necessary for our legitimate interests, including:
Processing necessary to comply with legal requirements, including:
Processing based on your explicit consent for:
Processing necessary to protect vital interests in emergency situations involving safety or health concerns.
We process personal data for the following purposes:
We may share your personal data with:
Third-party vendors who assist us in operating our business:
We may disclose data when required by:
In connection with:
Other third parties with your explicit consent or at your direction.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States where our headquarters are located.
We ensure appropriate safeguards for international transfers through:
You can request information about the specific safeguards applied to your data transfers by contacting our Data Protection Officer.
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Retention Periods:
After the retention period expires, we will securely delete or anonymize your personal data.
We implement appropriate technical and organizational measures to protect personal data, including:
Technical Measures:
Organizational Measures:
As a data subject under GDPR, you have the following rights:
10.1 Right to Access: Request a copy of your personal data and information about how we process it.
10.2 Right to Rectification: Request correction of inaccurate or incomplete personal data.
10.3 Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
10.4 Right to Restriction of Processing: Request that we limit the processing of your personal data.
10.5 Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
10.6 Right to Object: Object to processing based on legitimate interests, including direct marketing.
10.7 Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing, including profiling, which produces legal effects.
10.8 Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
10.9 Right to Lodge a Complaint: File a complaint with your local supervisory authority.
To exercise any of these rights, please contact us at sales@sphereglobal.com or use the contact information in Section 14.
We use cookies and similar tracking technologies on our website. For detailed information, please refer to our Cookie Policy at sphereglobal.com/cookie-policy.
Types of Cookies We Use:
You can manage cookie preferences through:
Our AI-powered services involve automated processing for:
These automated processes may involve profiling but do not make decisions that produce legal effects without human review. You have the right to request human intervention, express your point of view, and contest decisions.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete such information.
For any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact:
General Privacy Inquiries:
Email: sales@sphereglobal.com Phone: +1-732-357-8600 Address: Sphere Global, 458 Elizabeth Ave, Somerset, NJ 08873, United States
Please include:
We will respond to your request within one month, or inform you if an extension is necessary.
If you are unsatisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
For EU residents: You can find your local supervisory authority at: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
For UK residents: Information Commissioner’s Office (ICO) Website: https://ico.org.uk
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this policy periodically to stay informed about how we protect your personal data.
When using our AI-powered vehicle inspection services:
For dispatch and optimization services:
Our mobile apps may collect additional data including:
This Privacy Policy is provided in English. In case of any discrepancies between the English version and translations, the English version shall prevail.
By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described herein.
For more information about Sphere Global and our services, please visit www.sphereglobal.com
