Privacy Policy
1. Introduction
2. Data We Collect
We may collect the following types of personal and non-personal data:
- Contact Information: Name, email address, phone number, company name — typically when you fill out contact/demo request forms.
- Usage Data: IP address, browser type, device type, operating system, pages visited, time spent, clicks automatically via cookies or analytics tools.
- Service Data (for clients): Data necessary to deliver our services — e.g., logistics, fleet/vehicle data, routing, dispatch information, performance metrics, inspection data (photos, video for automated inspection), etc.
- Communications: Records of your communications with us (via email, support requests, etc.).
3. How We Use Your Data
- To provide, maintain, and improve our Website and Services.
- To respond to your inquiries or requests (e.g. contact/demo requests).
- To manage user accounts, if any.
- To monitor usage, analyze performance, and for internal analytics & reporting.
- To deliver our logistics/optimization/inspection services (for clients), including data processing, analytics, and reporting.
- To comply with legal obligations.
4. Data Sharing & Disclosure
- With our service providers and subcontractors who help deliver the Website/Services (e.g., hosting providers, data storage providers, analytics tools, cloud providers).
- If required by law, regulation, or legal process.
- To enforce our Terms & Conditions, prevent fraud, or protect rights/property / safety.
- With your consent (if requested).
We do not sell your personal data to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or damage.
However, we cannot guarantee complete security: any transmission over the internet is inherently insecure, and therefore we cannot guarantee the absolute safety of your data.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy (e.g., to provide Services, comply with legal obligations, resolve disputes).
After the purpose is fulfilled, we will either delete or anonymize your data, unless required to keep it for legal or legitimate business purposes.
7. Your Rights
- Access: You may request access to the data we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Deletion: You may request deletion of your data (where not needed for legal / business reasons).
- Object / Restrict Processing: You may object to or request restriction of certain processing.
- Data Portability: You may request portability of your data to another controller (if technically feasible).
To exercise these rights, contact us at sales@sphereglobal.com.
8. International Transfers
9. Children’s Privacy
10. Changes to Policy
11. Contact Information
For questions regarding this Privacy Policy, or to exercise your data rights, contact:
Sphere Global
458 Elizabeth Ave, Somerset, NJ 08873, United States
Email: sales@sphereglobal.com